Summary The Department of Veterans Affairs (VA) manages six insurance programs covering approximately 3 million policies that provide life, disability, mortgage and annuity benefits to its' policyholders. VA is also responsible for the supervision of the Servicemembers and Veterans Group Life Insurance programs that cover approximately 6 million active-duty personnel, reservists, veterans, and family members. Responsibilities Specific duties include: Conducting studies of insurance technical matters and lead projects in the Insurance Program and its operating divisions. Developing written guidance or instructional materials that translate policy decisions and system requirements into clear procedural direction for internal users. Conducting quality review and validation of Insurance operations in compliance with statutory, regulatory and Insurance policies. Analyzing and evaluate the effectiveness of programs or operations in meeting established goals and objectives as well as prepare ...