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Insurance Customer Service Advisor (Office Hours)

Company

Recruit Express Pte Ltd.

Location

singapore, singapore

Type

Full-time

Contract Customer Service Office, Insurance (Non-sales, Office Hours, Central) #BLM Jobs Responsibilities
  • Handle customer enquiries via phone and email on account opening, transactions, and general account servicing matters
  • Provide prompt and accurate support to clients and advisors, with focus on quality service and first contact resolution
  • Follow up with customers and advisors on account opening applications, fund transfers, and third party payment requests
  • Conduct call verifications for client detail updates, form amendments, password resets, and account maintenance requests
  • Attend to walk in customers at the customer service centre and support their service requests efficiently
  • Work closely with internal departments and team members to ensure smooth case resolution and support daily administrative tasks
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