Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

Key responsibilities: Life Operations,

▪ To provide customer service to both internal and external customers

▪ Ensure own work is completed to a high level of accuracy within service level agreements, to achieve regulatory targets

▪ Maintain and implement personal development plan in partnership with immediate manager

▪ Identify, facilitate and implement process improvement ideas to improve efficiency.

▪ Keep own knowledge up to date in relation to servicing/processing/compliance activities

▪ Execute non-standard cases and manual work that cannot be processed on standard systems. 

▪ Learn all the skills and knowledge that would cover a broad range of servicing activities across regulated products.

▪ Identify customer needs, pro...