What Drives Success
This consultant provides moderately complex technical assistance to dealers, contractors and field sales personnel to resolve system issues.
- Provide troubleshooting and installation assistance of HVAC/R equipment.
- Diagnose issues with refrigeration circuits, components and controls to guide callers to the appropriate resolution.
- Provide technical documentation to contractors, engineers and other personnel.
- Guide callers to the appropriate field personnel if first‑hand attention is required.
- Document call information into the call‑tracking database in the event additional follow‑up is required.
- Identify and help implement process improvements.
What We Are Looking For
- High school diploma or equivalent experience required.
- At least 2 years related technical consulting experience.
- Typically requires at least 5 years of experience in the ins...