Job Summary

The Inside Sales Supervisor is responsible for supervising the activities of the Area's Inside Sales Team and provides a level of experience/expertise in the sale of WM services to customers resulting in additional revenue.

Essential Duties And Responsibilities

• Maintain and reinforce the corporate sales strategy and design with the Inside Sales Team.
• Establish and maintain a high level of customer satisfaction on all sales transactions. Communicate with and work with the Area Sales Manager to help resolve escalated or unique customer issues.
• Supervise activities of the Inside Sales Department. Ensure team members meet or exceed sales call activity goals for new sales, lead generation and contact productivity.
• Forecast and recruit qualified candidates for available and/or upgraded Inside Sales Team positions.
• Execute ongoing training that provides both formal training and informal coaching sessio...