Summary:
Tsubaki of Canada Ltd. is looking for a detail-orientated and customer service-driven inside sales representative. Must have excellent communication skills and be comfortable handling a large volume of emails and calls every day.
Overview:
Reporting to the Director of Inside Sales the primary role of the Inside Sales Representative (ISR) is to position Tsubaki as the service leader by:
- Exceeding customer expectations.
- Providing professional point-of-service contacts.
- Following through on all customer requests including but not limited to:
- Quotes.
- Order Acknowledgements.
- Follow-ups and Escalations.
- Actively participating in continuous improvement initiatives.
- Effectively managing priorities, and deadlines and achieving response time objectives.
- Contributing to a positive culture.
- Duties and responsibilities ma...