Inside Sales Coordinator (Tuas)

Company

Focal Search Pte Ltd

Location

tuas, west region

Type

Full-time

            Responsibilities  Respond to customer inquiries via email or phone. 
Prepare and follow up on quotations, sales orders, and invoices. 
Coordinate with warehouse, and procurement teams for delivery schedules. 
Input and manage sales orders in the ERP system. 
Track order status and inform customers of delivery updates or delays. 
Ensure accuracy of pricing, discounts, and terms in all documentation. 
Maintain strong relationships with existing clients. 
Follow up on outstanding quotations and close sales in coordination with Sales team 
Handle customer feedback, returns, or complaints and escalate when necessary. 
Generate sales reports, forecasts, and pipeline updates for internal review. 
Maintain organized records of customer interactions, transactions, and communications. 
Support the sales team in achieving targets and KPIs. 
Any other ad hoc duties 

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