Drive customer satisfaction as an Inside Customer Support Representative at Grainger. Engage with clients, process orders, and contribute to a collaborative team environment.

As a part of Grainger's dedication to quality service, this role seeks individuals with 1-2 years of customer service experience. You will be responsible for managing orders, addressing customer inquiries, and enhancing product familiarity. Your contributions will help maintain Grainger's reputation in the industrial distribution sector.

Key Responsibilities:
• Handle customer orders and quoting with precision
• Source products outside standard vendor offerings
• Facilitate follow-ups on orders and complaints
• Process returns in accordance with company procedures
• Support ongoing product knowledge development

Requirements:
• Minimum 1-2 years customer service experience
• Strong commitment to achieving results
• Effective prob...