Drive customer satisfaction as an Inside Automation Support Specialist with Westburne in Regina, SK. Engage with clients and suppliers while resolving inquiries and managing portal transactions in a full-time role.
Become a vital team member at Westburne's National Service Centre. This full-time position involves troubleshooting and coordinating automation support, directly interacting with customers, suppliers, and Business Unit employees. Your responsibilities will encompass processing orders, preparing quotations, and maintaining customer order records.
Key Responsibilities:
• Verify stock availability and suggest alternative non-stock items
• Address inquiries from Business Unit customers efficiently
• Prepare and complete orders using generated SOPs
• Troubleshoot concerns and provide viable solutions
• Process transactions on Conexiom, Ariba, and Taulia portals
Requirements:
• High school education with 3+ years of related experience
• Strong telepho...