Clean and service assigned guest rooms in a timely and organized manner according to hotel procedures and brand standards.
Provide genuine service and assistance to guests.
Maintain room attendant cart, replenishing any items as required.
Follow established safety procedures and wear protective equipment when needed. Respond to housekeeping room cleaning requests from either guest or management in a timely and efficient manner.
Keep supervisor updated on work progress and alert them to any repairs needed.
Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
May assist with deep cleaning projects.
Adhere to all health and safety guidelines and standards.
Competencies / Qualifications
Previous hotel cleaning and customer service experiences are an asset