L3 Senior Customer Engineer – Active Directory / Entra ID / ADFS
10–15 years experience.
Responsibilities
Enterprise customer experience – Experience working in enterprise customer environments.
Good understanding of ITIL / Service Management.
Technical Expertise Required
Active Directory – Identity and Access: Should be experienced in implementing, operating, tuning, and troubleshooting enterprise Windows Active Directory Enterprise Solutions.
Microsoft Identity Manager
Active Directory Federated Services
Technology Areas Requiring Deep Knowledge
Active Directory Domain Services
Active Directory replication and performance skills
Strong Active Directory troubleshooting skills and experience
Active Directory Disaster Recovery
Group Policies implementation, design, and troubleshooting