The role of Infrastructure Monitoring Engineer is manage and maintain the core infrastructure of our customers environments. You will be responsible for monitoring alerts as they come in and to validate, rectify and escape where appropriate to resolve alerts within timely manner in order to meet SLA’s. You will also be a technical escalation point for backup related issues

Requirements Virtualisation – HYPERV, Azure and VMWare Dell and HP monitoring services such as i LO/i Drac/OMSA Experience with Connectwise Product stack (Manage/Automate/Asio) or other ITSM tooling Backup solutions for both 365 (Saa S) and BCDR environments including Acronis, Veeam and Datto Ability to work within a team and collaborate with other departments and stakeholders Able to make judgements on escalation needs and prioritise workloads Problem solving Responsibilities Dealing with alerts for core infrastructure primarily including backup alerts and storage alerts including disk space and disk health...