Ensures delivery and management of cost-effective and fit-for-purpose IT platforms to support the provision of technology-based services to ISA and its clients. Takes accountability for the complete infrastructure and network and their operational management including those hosted within ISA data centers and/or externally hosted or with cloud service providers. Ensures delivery of all IT operations and stability reliability and scalability of the IT environment within ISA.

• Develops and implements an IT Infrastructure and operations strategy action plans policies and standards that aligns infrastructure requirements for capacity, operations, and security with the overall business needs
• Develops and implements data & recovery strategy policies and procedures that ensure the consistency availability security and recovery of all data as per agreed standards and regulatory requirements
• Plans reviews and a...