Pod Manager – MSP | $90k–$110k | 2 days onsite Howell, NJ
Click apply if you are an IT Manager working at an MSP in New Jersey!
What’s in it for you
- Lead 1–2 pods of motivated L2 technicians in a fast‑growing MSP
- Join a company investing heavily in internal promotions
- Opportunity to shape team culture and performance
- You will be joining this MSP at a great time, as it is recognized as a 2025 Inc. 5000 honoree with 164% 3-year growth!
Responsibilities
- Manage 10–20 technicians across multiple pods
- Oversee day‑to‑day operations: Ensure SLAs, workload balance, and pod efficiency remain on track
- Make L2‑level escalation decisions and support high‑pressure situations when needed
- Hybrid in Lakewood, NJ
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