About the CompanyNexlence is an Al-driven Customer Experience (CX) specialist focused on serving Gen Z brands. By integrating intelligent knowledge management, real-time market insights, global personnel dispatch, quality empowerment, and training systems, we provide scalable, globally flexible, and immersive Al-driven CX services. This empowers brands to build unprecedentedly close connections with their users.About the RoleWe are seeking a skilled IT Infrastructure & Network Analyst with strong technical expertise and hands-on experience in network administration, server management, and IT operations. The ideal candidate must be able to communicate effectively in English, both verbally and in listening comprehension, and demonstrate the ability to work independently in complex environments.Key ResponsibilitiesProvide helpdesk support and perform IT maintenance activitiesDeploy and manage monitoring systems such as Zabbix, Prometheus, or PRTGLead or support IT projects from planning t...