Conducting sales call to customers from provided leads

Engage with customers for upselling, cross-selling, and following up on sales leads

Develop and implement strategies for customer retention, conversion, and loyalty

Coordinate with cross-functional teams on brand, marketing, and eCommerce activities

Ensure service excellence in operations

Prepare online store for promotions in alignment with marketing campaigns

Conduct inventory checks to ensure product availability and timely restocking

Oversee order processing and delivery for smooth transactions and timely fulfillment

Report on online store performance, including weekly projections and insights

Analyze sales metrics, customer behavior, and market trends to identify growth opportunities

Handle any other ad-hoc duties as needed ...