WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

**I. Job Summary**

To perform intermediate level tasks / activities related to the process / business the employee is aligned with.

**II. Essential Duties and Responsibilities**

+ Understands business fundamentals and standard operating procedures
+ Maintains professional and productive relations and communications with internal customers.
+ Follows standard procedures and introduces all new procedures into daily routine.
+ Meets or exceeds individual productivity requirements.
+ Resolves problem invoices with the highest degree of urgency.
+ Returns or resolves quality control issues in problem qu...