Incident Manager
Fully Remote £558 per day (Inside IR35) Job type: Contract Sector: Financial Services Job reference: JEM/43811 Apply for this job
Experienced Group (Business & IT) Incident Manager required for financial services client. The role is focused on managing and coordinating high-impact incidents, driving service restoration, and ensuring clear communication with stakeholders. You will also play a key role in continuous improvement, enhancing processes to improve resilience, efficiency, and customer/colleague experience.
Key Responsibilities
Lead or support Senior Group and Major Incident Managers on Bronze and Silver incidents, ensuring effective and timely service restoration.Coordinate with technical and business teams to minimise customer and operational impact.Provide timely updates to stakeholders on incident status, service impact, and reco...