Our client, a leading organization in the financial services industry, is seeking a Production Incident Manager (Chandler) to join their team. As a Production Incident Manager (Chandler), you will be part of the Incident Management team supporting critical banking and financial applications. The ideal candidate will demonstrate strong leadership, excellent communication skills, and a proactive approach to problem-solving, which will align successfully in the organization.
**Role: Incident Commander**
**Location: 2505 West Chandler Boulevard, Chandler, AZ 85224 (Hybrid -3 days onsite per week)**
**Position type: 12+ months with high possibility of extension/Conversion**
**Possible Weekend Support**
**What's the Job?**
+ Oversee and coordinate responses to major incidents impacting business operations.
+ Lead triage efforts, host bridge calls, and document incident timelines to ensure swift resolution.
+ Coordinate analysis and mitigation s...