The Incentives Coordinator will provide accurate, timely, and compliant operational support for incentive processes involving members and research participants, ensuring full alignment with M3 standards, policies, and applicable local regulations. The role requires close coordination with internal teams and external partners, systematic validation of data across multiple systems, and efficient post-payment support to maintain data integrity and deliver a positive respondent experience.

Key Responsibilities:

Incentives Processing and Operations

• Comply with company standards, training procedures, and guidelines across all incentive operations
• Process standard and non-standard incentive payments accurately and promptly in accordance with approved procedures
• Prepare payment orders in line with vendor and payment partner requirements
• Maintain organised and secure server folders ...