Randburg, South Africa | Posted on 19/05/2026

As an Inbound Sales Associate for one of the leading hotel chains in the United States, you will be the first point of contact for potential guests calling to inquire about accommodation. Your primary goal is to convert inquiries into bookings while delivering a world‑class guest experience. You will play a vital role in upholding the brand’s high‑quality standards and creating memorable moments that inspire loyalty and satisfaction.

Key Responsibilities

• Handle inbound calls from prospective guests with professionalism, enthusiasm, and a strong sales focus.
• Understand guests' needs and confidently recommend suitable accommodation, packages, and upgrades to maximize revenue.
• Utilize consultative selling techniques to close bookings while delivering a personalized experience.
• Accurately process reservations and ensure all guest details and special requests are captured correc...