Drive client success in e-commerce fulfilment with Agilus by Synergie as an Account Manager in Toronto. This role involves managing relationships and ensuring timely order fulfilment every day.
As an Account Manager in the 3PL industry, you will own the client experience and manage a diverse portfolio of clients. With over three years of experience in logistics or e-commerce fulfilment, you will translate business needs into operational requirements and collaborate effectively with warehouse teams. This position is ideal for detail-oriented professionals who thrive in fast-paced environments.
Key Responsibilities:
• Manage daily client relationships within the 3PL sector
• Translate client needs into operational directives
• Monitor fulfilment performance metrics and SLAs
• Work closely with warehouse operations on inventory
• Lead onboarding, reporting, and escalation processes
Requirements:
• 3+ years experience in logistics or 3PL fulfilment
• Knowledge...