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Import Permit & Customer Service Executive

Company

WMG PTE. LTD.

Location

singapore, singapore

Type

Full-time

Company Description

Established in 1982, WMG is a licensed Postal Service Operator headquartered in Singapore, specializing in cross-border parcel and mail logistics across Asia. Our strategic network covers Singapore, China, Malaysia, Thailand, Hong Kong, and extends partnerships globally.

Key Responsibilities
  • Attend to consignees’ delivery, documentation, and operational queries.
  • Prepare, submit, and follow up on permit and regulatory applications.
  • Coordinate with vendors on service execution and operational matters.
  • Monitor vendor performance and SLA compliance.
  • Issue client invoices accurately and in a timely manner.
  • Submit Purchase Orders (PO) and Requests for Fund (RF).
  • Validate vendor billing and resolve discrepancies with Finance.
  • Maintain accurate operational, compliance, and billing records.
  • Proactively flag operational, vendor, or compliance risks.

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