Position Overview: The Implementation Specialist is responsible for the successful transition of new clients, coordinating all necessary activities from project initiation to go-live and post-implementation support.
Work Schedule and Arrangement: 8:00 AM- 5:00 PM EST, Remote/Onsite Office Location : 8th floor Skyrise 4B Building, IT Park, Lahug, Cebu City, Cebu Key Responsibilities: Synthesize Intake Coordinate with Sales to review call notes and aggregate project details. Client Intros Lead kick-off calls to gather requirements and establish availability. Meeting Planning Organize and set up recurring weekly project meetings. Internal Setup Proficient with Google Space/Drive for team onboarding (Managers, Mentors, Billers). Communication Dispatch biller details, access checklists, and schedules via internal correspondence. Detail-Oriented Secure all necessary information a...