ABOUT THE ROLE
The Program Manager will lead the end-to-end delivery of multi-stream programs involving the POC and full-scale rollout of an AI-powered fraud detection platform. This role is the primary client-facing interface, managing cross-functional workstreams across the client, the platform vendor, and third parties, and ensuring delivery outcomes align with client objectives.
The on-site PM is responsible for program orchestration of the POC and full-scale rollout - owning governance reporting, communication, delivery cadence, and cross-team coordination - ensuring structured execution, stakeholder alignment, and successful project delivery that enables delivery teams to focus on timely and quality outcomes.
KEY RESPONSIBILITIES
Program Leadership and Delivery