Implementation Manager

Company

MoEngage Inc.

Location

Brazil, State of São Paulo

Type

Full-time

Responsibilities:

Own and manage the client integration and onboarding process

Guide the client tech team through the integration process

Plan and consult the client marketing team on use cases and solutioning

Coordinate between internal cross-functional teams

Ensure continuity between Sales and Customer Success

Reduce “Time to Revenue Recognition” and provide customers with a fast and effective onboarding experience
Requirements2+ years of experience in Implementation 

Project Management skills with an organized approach

Documentation of Integration Processes and Best Practices

Good technical knowledge to help clients make appropriate customizations

Experience and understanding of Rest APIs

Experience in working on integrations with Android/iOS/other app platforms

Exposure to Mobile App Technologies is a plus

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