**Employment Type:**
Full time
**Shift:**
Day Shift

**Description:**

**POSITION DESCRIPTION:**

Serves as a first point of contact for external customers in the office and on the phone, as well as a liaison between external customers and medical staff. Greets, instructs and assists customers in obtaining needed services within the office and IHA. Obtains and communicates necessary patient and office visit information to billing staff and facilitates efficient patient flow through the office and appropriate billing for services. Handles complex billing issues with patients. Serves as point person for Reception team in office and creates and administers Reception schedules. Trains new Reception employees.

**ESSENTIAL JOB FUNCTIONS:** The following job functions may not be the responsibility of all Medical Receptionist III’s. Some Medical Receptionist IIIs will be assigned work that has more focused responsibilities (example: Work Queues (...