Join a hybrid role as Operations Support in Toronto, focusing on optimizing marketplace performance and enhancing restaurant partner relationships through data-driven analysis.

The Operations Support Specialist will track key metrics to ensure operational efficiency and support high-value restaurant partners in troubleshooting. With 1-3 years of experience in operations or logistics, you will identify and implement process improvements for better onboarding and delivery experiences, leveraging your Excel and SQL capabilities.

Key Responsibilities:
• Analyze operational metrics to optimize daily performance
• Serve as an escalation contact for restaurant partners
• Identify gaps in onboarding processes and suggest improvements
• Build insightful dashboards with Excel and SQL data
• Collaborate with Sales and Marketing on initiatives

Requirements:
• 1-3 years in operations, logistics, or consulting
• Bachelo...