SOFTGIC S.A.S. is looking for an IT Support & Systems Administrator in Medellín, Colombia. This role involves providing comprehensive technical support and managing enterprise systems and cloud services, ensuring excellent end-user experiences.

The ideal candidate will have experience in L1/L2 support, knowledge of Windows and macOS, and proficiency in Microsoft 365 administration. Strong problem-solving and communication skills are essential for this position. Certifications like ITIL or CompTIA are nice to have.