Elevate your career with a Client Service Clerk position in a hybrid work setting. This role combines customer interaction, complaint resolution, and office management.
This position requires a diploma or certificate program of 1 to 2 years and involves 2 to 3 years of experience. As a Client Service Clerk, you will provide essential support to customers by answering inquiries, addressing complaints, and arranging billing for services. Your role is vital in maintaining records and offering ongoing support after sales to ensure customer satisfaction.
Key Responsibilities:
• Answer written and oral customer inquiries
• Address and resolve customer complaints effectively
• Arrange billing and explain service costs
• Maintain records and manage digital databases
• Provide ongoing support to clients after service
Requirements:
• 2-3 years of relevant experience in client service
• Diploma/certificate in related field (1-2 years)
• Proficient in MS Office Sui...