Become a Campaign and Customer Journey Performance Analyst with the Digital Customer Engagement team, focusing on data analytics and insights to enhance business performance. Enjoy a hybrid working model based in Montreal-Nord or Halifax.
This full-time contract position requires you to leverage data to support customer and business decisions. Your role will involve translating engagement insights into optimization strategies for campaigns and personalized customer journeys, directly impacting the overall customer experience. You will act as a vital link between data analysis and strategic decision-making within the organization.
Key Responsibilities:
• Analyze customer engagement for better decision-making
• Develop actionable insights from campaign performance
• Discover optimization areas for personalization strategies
• Ensure alignment of performance metrics with business goals
• Enhance customer experiences through data-driven approaches
Requirements:
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