Oversee all aspects of the employee lifecycle, including onboarding, employee records management, and offboarding.
Manage Human Resource operational systems such as Vincere
Develop, implement, and maintain Human Resource policies and procedures tailored to the Service or BPO Industry.
Monitor and enhance Human Resource workflows to improve efficiency and alignment with business goals including timekeeping software, ensuring accuracy and efficiency.
Generate regular Human Resource reports, including headcount, turnover, and compliance metrics, for management review.
Collaborate with management on strategic workforce planning and organizational development.
Collaborate with team leaders to address employee concerns and ensure a productive work environment.
Assist in building and managing a strong local company culture, ensuring a positive work environment.