Job Description

The HR Generalist Coordinator is responsible for providing customer service to employees, managers, and the HR community in response to inquiries related to a broad range of HR-related topics, including but not limited to HR policy, staffing, benefits, and performance management. The HR Generalist Coordinator III will perform administrative, transactional, and data/records management activities in support of HR and HRIS functions, including processing life-cycle transactions such as onboarding, status change, compensation, separations, etc.

Job Responsibilities

• Provide excellent customer service in response to phone and online inquiries from employees and managers.
• Resolve inquiries by accessing information in multiple HR systems.
• Triage general inquiries to ensure accurate work category is assigned.
• Raise more sophisticated issues to Tier 2 within myHR or the appropriate COE for advanced support a...