Job Title: Human Resource Learning and Development Lead
Job Description: The University of Phoenix, Inc. seeks a Human Resource Learning and Development Lead based in Phoenix, AZ to implement the business unit's talent agenda, focusing on learning and development initiatives, including Title IV covered workforce planning, selection, performance management, and retention strategies.

Work to upgrade employee skillsets in a call center environment. Evaluate business reports, decisions, and results in relation to established goals. Assist in the implementation of new approaches, policies, and procedures to effect continual improvements in efficiency and services performed. Implement learning and development solutions in partnership with business leaders and counterparts to address key skill gaps or to leverage key strengths within the department. Ensures leaders in a Title IV covered space understand and work within the Title IV regulations. Takes a lead role in succes...