HRO Helpdesk - Team Lead

Must-Have**

HR operations exposure

 Minimum of a bachelor’s degree in accounting, Finance or

Business Administration

 Act as the primary expert for HR operations including

onboarding, employee data management, benefits administration,

and HR letters issuance

 Strong focus on service and working in a service delivery

environment.

 Define, document, and maintain HR standard operating

procedures (SOPs) and process flows

 Strong influencing skills and teamwork skills

 Ensure data integrity, audits, reporting accuracy, and compliance

with governance standards

 Excellent verbal and written communication skills; delivers

engaging, informative, well thought out presentations

 Analytical abilities, strong judgment and management skills,

ability to work effectively with Business, HR and IT Leaders.