Job Overview
Manages the activities of a HR Service Center team, often through other supervisors. Provides task direction, monitors performance and handles escalations. Develops, delivers and continuously improves HR Services processes and programs through evaluation efforts and technology solutions.
What your background should look like:
• Guides team on the execution of duties, proper procedures, policies and requirements.
• Organizes and facilitates ongoing development, evaluation/testing, and maintenance of processes and documentation in area of responsibility (e.g., HR Service Center scripts, Standard Operating Proce...