Provide first-level HR advisory support to employees and line managers on HR policies, procedures, and standard employment practices.
Handle employee lifecycle activities including onboarding, offboarding, probation, contract management, and employee status changes.
Respond to HR queries via case management tools or ticketing systems, ensuring accurate resolution within agreed SLAs.
Support employee relations matters by providing guidance aligned with bp policies and local labour regulations, escalating complex cases where required.
Ensure HR data accuracy by maintaining employee records within HR systems (e.g. SAP SuccessFactors or similar).
Support performance management, leave administration, and employee benefits processes.
Prepare HR letters, employment documentation, and reports as required.
Collaborate with CoEs, HR Operations, Payroll, and other internal stakeholders to ensure se...