Overview
The Housing Coordinator is responsible for managing rent payments, collections, and delinquent accounts while assisting tenants with basic rent/lease-related concerns. This role requires proficiency in rent payment systems, strong computer skills, and excellent customer service abilities to ensure smooth housing operations and tenant satisfaction.
Key Responsibilities:
Process in-person rent payments as needed and maintain accurate financial records.Monitor and follow up on delinquent accounts, initiating collection efforts as needed.Assist tenants with rent-related issues, providing guidance and resolving concerns.Assist tenants with signing into Buildium app., the rent payment system.Utilize rent payment and property management software to track payments, generate reports, and update records.Ensure compliance with housing policies, lease agreements, and applicable regulations.