Supervises: Room Attendants, Turndown Attendants, Housepersons/Lobby Attendants
Reports To: Executive Housekeeper or Housekeeping Manager
General Purpose: The Housekeeping Supervisor ensures that the daily duties of the staff are completed to the highest standards of cleanliness and guest comfort.
Specific Responsibilities:
• Promotes a safe environment and quality service to achieve maximum guest satisfaction, protection of assets, using minimal expenses to maximize profits.
Supervises the housekeeping staff via providing open communication, training, coaching and counseling and provide performance feedback to ensure maximum efficiency.
Supervises and inspects the cleaning of the guest rooms, turndown service, public areas and back of the house.
Ensures compliance with accident/loss prevention programs, SOP’s, health/sanitation sta...