Supervise the allocation of work assignments to Room Attendants and Porters to ensure maximum coverage.
Assign special duties to Room Attendants and House Porters on assigned floors.
Check the computer system throughout the day for an update of room status.
Check and return an allocated number of guest rooms to the standard required by the hotel.
Report to the Housekeeping office any rooms which do not require service, are Do Not Disturb or are double locked by the afternoon and log these on the hand over.
Report and log any maintenance defects found in the rooms and assigned areas.
Liaise with Maintenance and Reception regarding all out of order rooms.
Ensure soft furnishings and décor of rooms are maintained to standard.
Oversee implementation of deep cleaning and replacement.
Check on a daily basis the arrivals, departures, and VIP lists.