Responsible for upkeep of guest floors, public areas and back areas as per standards.
Manage and supervise all tasks of his/her staff
Ensure that guest supplies are replenished
Optimizes work productivity by effectively scheduling and allocating all available resources, recommends changes in methods, equipment, to department in order to improve departmental standards/productivity and ensures implementation of the same.
Responsible for ensuring that team follows periodical cleaning schedules.
Ensures guest requirements and requests are promptly and efficiently responded in order to achieve higher customer satisfaction.
Conduct regular room checklists
Record room status in allocated section accurately
Comply with hotel’s health, safety and hygiene policies
Ensure employees are informed daily about priorities to personalize service.<...