Reporting directly to the Executive Housekeeper, the Housekeeping Supervisor is responsible for overseeing the daily operations of the Housekeeping Department, ensuring guest rooms, public areas, and back-of-house areas are maintained to the highest standards of cleanliness, presentation, safety, and guest satisfaction. The role provides leadership, guidance, and training to Housekeeping Associates, monitors productivity and service quality, conducts inspections, coordinates maintenance requirements, and ensures compliance with company policies, operating standards, and environmental sustainability initiatives. The Housekeeping Supervisor plays a key role in maintaining operational efficiency, fostering a positive team environment, and delivering exceptional guest experiences.
Key Responsibilities: