ESSENTIAL DUTIES AND RESPONSIBILITIES:
Primary duties and responsibilities include, but are not limited to, the following:
Inspect guest rooms and public areas daily to ensure standards of cleanliness, maintenance needs, and report on maintenance service requests.Communicate with Floor Managers on the performance of Guest Room Attendants’ productivity, cleanliness standards, and offer support for improvement.Identify deficiencies in a room’s cleanliness, arrangement, and supplies, and correct these deficiencies in all guest rooms for an assigned section.Fill in with cleaning rooms as needed.Always provide the highest quality of service to the guest through room cleanliness and attention to guests’ needs.Promptly and effectively handle guest complaints and requests.Abide by and support all policies and procedures for housekeeping and special cleaning projects.Maintain cleanliness and organization of linen rooms...