Lead and work together with the Supervisors to educate the respective roles and their continual development in their respective career path with the Hotel.
Training and development of Room Attendants/Supervisors/Assistant Housekeeper to improve the competencies of their position and develop them for career progression.
Schedule and conduct daily communications meeting with all Housekeeping Team to enable a free two-way expression of ideas, concerns or other issues that may relate to any matter in the Hotel.
Share and communicate daily guest reviews, GIF, Revinate scores to Housekeeping Team. Implement and take appropriate action to rectify issues immediately.
Conducting annual performance reviews for team members under your care.
Assist in ensuring training and appropriate development plans for team members are implemented.
Ensuring the maintenance and upkeep of all equipment used in the Housekeeping Department.