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Housekeeping Coordinator

Company

AccorHotel

Location

Al Khobar, Eastern Province

Type

full-time

Job Description

  1. Coordination & Communication
    • Act as the central communication hub for the housekeeping department.
    • Coordinate with Front Office regarding room status updates (vacant, occupied, out-of- order).
    • Liaise with Engineering and Maintenance for repairs and follow-ups.
    • Communicate guest requests promptly to housekeeping team members.
  2. Administrative Duties
    • Maintain accurate housekeeping records, reports, and logs.
    • Update room status in the Property Management System (PMS).
    • Prepare daily assignment sheets for room attendants.
    • Track lost & found items according to hotel policy.
    • Monitor stock levels and supply requisitions.
  3. Guest Service
    • Handle internal and external guest requests efficiently and courteously.
    • Ensure VIP rooms and special requests are prepared according to Sofitel standards.
    • Follow up on guest complaints and ensure ...

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