Devise strategies to ensure that all KPIs related to servicing the premium customers are complied with.
Functions
Coordinate with the Business Units on the support needed from Operations
Develop strategies to ensure compliance with the Key Performance Indicators
Calibrate with Training, Quality Assurance for operational efficiency
Serve ad hoc requirement for the Business Units
Raise red flags for immediate resolution and intervention
Conduct regular business review
Facilitate review of contracts, payments, and other related activities for the FWA Business
Employment Standards
Vendor management skills : Show you are able to coordinate and cooperate with third-party (product or service) providers. Your work would involve building mutually beneficial relationships with suppliers to t...