JOB DESCRIPTION

Executive / Senior Executive – Hotel Training

Company:

Udaan Hotels & Resorts

Location:

North East India (Extensive Travel Required)

Designation:

Executive / Senior Executive

About the Role

Udaan Hotels & Resorts is seeking a dynamic and passionate Hotel Trainer to enhance service standards, operational efficiency, and employee development across all properties. This role requires extensive travel across our hotels in Gangtok, Darjeeling, Lachung, Pelling, and Siliguri to train teams, conduct audits, and ensure consistent guest experience standards.

Key Responsibilities

• Conduct induction, orientation, refresher, and on-the-job training for hotel employees across properties.
• Train teams on Standard Operating Procedures (SOPs), service standards, grooming, guest handling, upselling, and compl...