Holiday Inn Independence

6001 Rockside Road

Independence, OH 44131

Hotel Sales & Rooms Coordinator – Job Description

Key Responsibilities

• Coordinate group room blocks, reservations, and rooming lists for corporate clients and all group blocks.
• Support the sales and catering team with contracts, proposals, booking details, and client follow-up.
• Maintain accurate reservation and client records in the property management and sales systems.
• Communicate room availability, special requests, and VIP accommodations with front desk.
• Monitor room inventory and assist with maximizing occupancy and revenue opportunities.
• Assist in preparing sales reports, occupancy forecasts, and event documentation.
• Respond to guest and client inquiries regarding reservations, room availability, and hotel services.
• Ensure group arrivals, departures, and special accommodations ar...