Join Fairmont Royal York as a Hotel Receptionist and deliver outstanding guest service. Handle check-ins, manage calls, and assist with administrative tasks in a vibrant environment.
The role of Hotel Receptionist involves welcoming guests, managing check-in and check-out processes, and providing exceptional service throughout their stay. Strong communication skills are essential, along with a passion for the hospitality industry. You will engage with guests and stakeholders, ensuring their satisfaction and comfort during their visit. The job requires physical activity, so be prepared for walking and lifting.
Key Responsibilities:
• Register and facilitate guest check-in and check-out
• Support guests by answering calls and inquiries effectively
• Ensure guest satisfaction by monitoring experiences
• Prepare for VIP arrivals and manage supplies
• Uphold and follow emergency procedures promptly
Requirements:
• Prior front desk/reception experience preferred