Elevate guest experiences as a Hotel Operations Manager, leading staff and enhancing daily procedures. Flexible hours allow for a balanced work-life arrangement.
We are seeking a Hotel Operations Manager with 1-2 years of experience and relevant education. This role involves developing policies, recruiting, and supervising staff while ensuring high service quality. You will also conduct necessary training sessions and handle customer concerns effectively.
Key Responsibilities:
• Develop and implement daily operations policies
• Recruit, hire, and supervise hotel staff
• Conduct performance evaluations for team members
• Address customer complaints and feedback promptly
• Organize inventory and establish work schedules
Requirements:
• Education: 1-2 year non-university certificate or diploma
• Experience: 1 to 2 years in hotel management
• Strong leadership and communication skills
• Ability to manage staff training and performance
• Flexibility to...